Returns & Refund Policy

Thanks for shopping at VooDooChild.

If you are not entirely satisfied with your purchase, we’re here to help.

RETURNS

You have 7 calendar days from the date you received the item to notify us via email at kyra@voodoochild.co.za of your intention to return it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your email should include your order number for reference.

REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your bank account. Please supply bank details via email only when requested.

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

CONTACT US

If you have any questions on how to return your item to us, please email kyra@voodoochild.co.za